Experienced research and quality assurance professional with a long track record supporting analytical testing, technical documentation, and IT-enabled quality systems across major consumer goods companies. Background includes laboratory operations, raw material and finished product analysis, data management, and digital system administration for compliance-critical functions. Skilled in partnering with R&D, manufacturing, and QA teams to develop reliable tools, improve process control, and ensure consistent adherence to quality standards. Known for delivering reliable analysis, strong documentation, and scalable solutions that enhance operational performance.
Quality assurance and research analysis specialist with deep experience across laboratory operations, technical documentation, and IT-supported quality systems. Skilled in wet chemistry, analytical instrumentation, and development of digital tools that strengthen compliance and process control. Contributed to major quality, data, and documentation initiatives supporting consumer goods and manufacturing operations.
Strong laboratory analysis capabilities across wet chemistry, GC, FTIR, and bench-top instrumentation
Extensive experience building Excel- and SharePoint-based analytical tools and QA systems
Proven ability to manage and improve SOP, documentation, and compliance workflows
Strong technical troubleshooting and research skills applied across diverse products and processes
Effective at aggregating and interpreting data for manufacturing, quality, and R&D environments
Skilled in training teams, supporting system transitions, and managing contractor activities
Ability to execute multiple concurrent projects with precision and consistency
Wet chemistry methods
Gas Chromatography
FTIR analysis
Refractometers and viscometers
Analytical laboratory equipment setup and validation
SharePoint 3.0
Veeva document management
SuccessFactors My Learning administration
MS Excel automation and database systems
Lectora Publisher (knowledge check creation)
eRLM systems
Electronic specifications and standards systems
Researcher / Independent Contractor, Your Encore (Intellex) Company (2010 – Present)
Senior Researcher, Procter & Gamble (1980 – 2009)
Performed extensive wet chemistry analysis supporting manufacturing quality control for antifreeze and related products
Oversaw contractor safety, training, and compliance at multiple technical centers
Served as Veeva Super Administrator, leading plant-wide documentation transitions
Managed site safety training programs and SOP compliance through SuccessFactors administration
Developed large-scale SharePoint and Excel databases supporting major production relocations
Created QA standard books, compliance tools, and training systems for multiple P&G businesses
Built automated formula, batch-making, and material balance tools widely used in production environments
Conducted extensive analytical work supporting product development and quality assurance for major consumer brands
Implemented GC and other analytical systems at plant level to expand testing capability
Supported broad analytical instrumentation setup, validation, and operator training across multiple P&G product areas
A+ Certification
Extensive laboratory and IT systems training (various internal programs)
Strengthened laboratory and quality systems across multiple consumer goods and chemical manufacturing operations through reliable analytical testing and validated processes
Enhanced compliance and documentation accuracy by administering major transitions to new digital platforms including Veeva, SuccessFactors, and eRLM
Increased operational efficiency through development of automated Excel, SharePoint, and electronic training tools used across research and manufacturing teams
Improved data-driven decision-making by aggregating, organizing, and interpreting analytical and stability data for long-term product development
Supported consistent, high-quality production at contract manufacturer sites through QA tool creation, standards documentation, and hands-on oversight
Years of Experience