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EXPERT ID: 1433
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Global Quality Assurance & Microbiology Leader | CPG Manufacturing, Risk-Based QA Systems & Supply Chain Quality Expert | Developer of P&G’s I-Quality Program

Overview

Global QA expert with extensive experience developing and deploying foundational quality systems across manufacturing, supply chain, and beauty categories. Background spans microbiology, clean design, contamination investigations, and risk-based operational frameworks. Known for designing innovative training, capability, and assessment programs used throughout global operations. Approach emphasizes practical problem solving, operational ownership of quality, and scalable system design that enables consistent, high-performance execution.

Short Bio

Quality assurance and microbiology specialist with a 40-year career supporting global CPG operations. Developer of major QA programs and training systems adopted across P&G’s global network. Brings deep expertise in contamination control, risk-based design, and capability building.

What I Bring

  • Deep expertise in risk-based quality system design

  • Strong background in microbiology, clean design, and contamination control

  • Proven capability in developing global QA programs and training systems

  • Extensive experience solving high-impact quality failures and operational crises

  • Leadership in global capability building and auditor development

  • Ability to translate complex technical issues into actionable operational solutions

  • Strong communication and training effectiveness across cultures and functions

  • Advanced analytical and data management tool development

Key Technologies & Product Expertise

  • Microbiological testing and contamination investigation

  • Clean design and hygienic engineering support

  • QA Key Elements (multiple generations)

  • I-Quality risk-based QA system

  • Lean Manufacturing integration with QA

  • FDA response and regulatory support

  • Excel VBA data analysis tools

  • Logistics quality systems and simulations

  • Computer-based training development

  • Analytical chemistry methods (HPLC, GC, AA, UV)

Titles Held

  • QA Training Consultant – Independent Consultant (2017–Present)

  • I-Quality Development & Deployment Manager – P&G Global (2013–Feb 2016)

  • Quality Compliance & Technical Support – Beauty Category Global (2007–2013)

  • Supply Chain Quality Development Manager – P&G Global (2002–2006)

  • Supply Chain Quality Development Manager – P&G EMEA (1996–2002)

  • Commercial Products Group Quality Support – P&G USA (1995–1996)

  • Global H&BC Quality Program Development Manager & Quality Leader Greece/Turkey (1992–1995)

  • Microbiology Capability Development Manager – P&G EMEA (1990–1992)

  • Quality Control Manager – Skelmersdale Plant (1986–1990)

  • Industrial Microbiologist – Skelmersdale Plant (1984–1986)

  • R&D Microbiologist (1976–1984)

Career Highlights

  • Primary author and architect of P&G’s I-Quality program, transforming global QA ownership and risk-based decision making

  • Delivered over 32 five-day QAKE and Quality Design courses with consistently high attendee ratings

  • Led global recovery and root-cause programs across multimillion-dollar contamination, recall, and regulatory events

  • Developed and deployed multiple global QA systems, including the 16 and 19 QA Key Elements still influential decades later

  • Built cross-regional supply chain QA capability across 140+ logistics and customization sites

  • Created widely used Excel-based reporting and data automation tools improving global QA visibility

  • Designed major interactive QA simulations and CBT-based auditor qualification programs

  • Delivered critical microbiological investigations supporting engineering and product development teams

Education & Professional Certifications

AIBIOL Applied Biology, Microbiology – North East Surrey College (1980)

Languages

English-Native

Impact

  • Transformed global quality systems through development of foundational and modernized QA frameworks

  • Elevated operational accountability for quality across manufacturing and supply chain teams worldwide

  • Strengthened global risk assessment capabilities, reducing major quality issues and improving decision-making discipline

  • Delivered high-impact technical interventions resolving complex contamination, recall, and process failures

  • Built multigenerational training systems and simulations that shaped global QA capability for decades

Experience

49

Years of Experience

Fields of Expertise